The restaurant industry has experienced a significant technological shift over the last few years. Technology is being used to streamline operations, enhance customer experience, and increase productivity. In this newsletter, we will discuss the list of smart technologies that a restaurant staff must have to stay ahead in the competition.
1. Point of Sale (POS) System
A point of sale system is a must-have technology for any restaurant. A POS system is used for processing orders, generating receipts, tracking sales, and managing inventory. It is a critical component of the restaurant technology stack. A good POS system should be easy to use, efficient, and customizable. It should also be cloud-based, so restaurant owners can access sales data from anywhere at any time.
2. Online Ordering System
An online ordering system is another smart technology that a restaurant staff must have. An online ordering system allows customers to place orders through the restaurant’s website or mobile app. This technology has become increasingly popular, especially during the pandemic when customers preferred contactless ordering and delivery. An online ordering system can increase sales, reduce wait times, and enhance the customer experience.
3. Mobile POS Systems
Mobile POS systems are becoming increasingly popular in the restaurant industry. They allow servers to take orders, process payments, and print receipts from a mobile device. This technology can increase efficiency, reduce wait times, and improve the overall customer experience. Mobile POS systems also allow restaurant staff to provide better service by taking
orders at the table, eliminating the need to walk back and forth to a fixed POS terminal.
4. Kitchen Display Systems
A kitchen display system is a smart technology that can improve kitchen efficiency and reduce wait times. A kitchen display system replaces traditional paper tickets with digital displays. Orders are sent directly to the kitchen display system from the POS system, allowing the kitchen staff to start preparing the food immediately. This technology can reduce errors, speed up the cooking process, and improve order accuracy.
5. Inventory Management Systems
An inventory management system is a must-have technology for any restaurant that wants to manage their inventory effectively. This technology allows restaurant owners to track inventory levels, order new supplies, and reduce waste. Inventory management systems can also provide real-time data on inventory levels, allowing restaurant staff to make informed decisions about menu items.
6. Customer Relationship Management (CRM) Systems
A customer relationship management system is a smart technology that can help restaurant staff manage customer relationships effectively. This technology can collect data on customer preferences, order history, and feedback. It can also automate customer communication through email marketing and loyalty programs. A CRM system can help restaurant staff provide personalized service and improve customer satisfaction.
7. Digital Menu Boards
Digital menu boards are becoming increasingly popular in the restaurant industry. They allow restaurant owners to display menu items, pricing, and specials on digital displays. Digital menu boards can be updated in real-time, allowing restaurant staff to make changes to the menu quickly. This
technology can also enhance the customer experience by providing a visually appealing menu display.
8. Tableside Tablets
Tableside tablets are a smart technology that allows customers to order food and drinks directly from the table. This technology can improve the customer experience by reducing wait times and increasing order accuracy. Tableside tablets can also provide entertainment options, such as games and trivia, while customers wait for their food.
9. Self-Service Kiosks
Self-service kiosks are a smart technology that allows customers to place orders and pay without the assistance of a server. This technology can reduce wait times, increase order accuracy, and improve the overall customer experience. Self-service kiosks can also provide customization options, such as adding or removing ingredients from a menu item.
10. Analytics and Reporting Tools
Analytics and reporting tools are smart technologies that can help restaurant staff make data-driven decisions.They provide real-time data on sales, inventory, and customer behavior, allowing restaurant staff to make informed decisions about menu items, promotions, and business operations. Analytics and reporting tools can also help identify trends, track performance, and forecast future sales. With the help of these tools, restaurant owners can optimize their operations, increase efficiency, and improve profitability.
MagilHub is an all-in-one restaurant management and diner experience platform that goes beyond basic POS services, offering a digital marketplace which is highly advanced. MagilHub has mastering in providing the best diner experience for your customers by taking every single detail into consideration and designing our software exclusively to meet your needs. We offer a complete one stop solution for the demands of all type of restaurants at a very affordable price enabling the business to expand and flourish. We aim at restaurant automation and it is high time for you restaurateurs to take on modern-day challenges with future-proof solutions from MagilHub by your side.
MAGHIL 