Dream your life king size, they say. The bigger the aspirations are, the bigger the business gets. The bigger the business is, the tougher the management gets. This is where most of the chain restaurants with multiple outlets fall flat in capitalising their brand value and the trust their customers have on them. Managing a large chain restaurant is not the same as running a single restaurant as your attention has to be divided between all the outlets and franchise. But with the right techno support by your side, there is no better golden duck in your lap than the chain restaurants that you already own. As a POS platform that caters to everyone’s needs, Magilhub has various features to aid the large chain restaurants’ aims that are big.
While there is so much to explore in our products, here we list a set of important features a large chain food might find use of.
- Cloud based, easy to access POS:
A cloud-based POS system gives us the liberty to access the software anywhere at any given device. Here, information for transaction processing comes from a remote cloud service that enables the restaurateur to access the data anywhere even through mobile phones. Thus, while selecting a POS, it is important for the restaurants to go for a cloud-based SaaS POS system over a regular POS platform. The effort put in using different devices for different outlets can be minimised as this leaves the restaurateurs with the option to monitor everything at the single device. It provides real-time reports of all outlets in one single place at any given point in time. There is also no fear of losing data in cloud-based services.
- Kitchen and Inventory management:
Using the Kitchen Display management, restaurants can easily track orders and make sure that the customers reserve quickly. With Magilhub, you can manage multi-outlets orders, inventory, staff, integrations, accounts at one place. This allows you to send order details from the front end of the house directly to the kitchen with the press of a button and ensure proper flow of operations in the kitchen at every single outlet. The Centralised process helps the restaurateur to maintain inventory stocks and expenses. This feature also enables accurate orders to be delivered at the right time, minimises waste and prevents frustration among staff and customers across different locations.
- Menu Management:
Magilhub’s menu management feature enables the restaurant owners to configure the menu and determine the changes in pricing and helps in maintaining uniformity across all branches of the restaurant. The QR and digital menu feature aids in quick changes in the menu. By having a centralised control over the menu and its promotion, Magilhub saves time for the large chain enterprises and the uniform menu and pricing helps in maintaining a good brand value and identity. Incorporating QR codes in ordering and receiving feedback can both improve the guest ordering experience and increase transaction values. As restaurants balance and adapt to the new on and off-premises dining environments, ordering using QR codes offers faster, more efficient service and reduces customer wait times by increasing efficiency and basket size while improving order accuracy. Additionally, QR technology in menu and dine-in ordering offers more targeted upselling, easier data capture, and loyalty enrolment. Lastly, they let you redeploy your staff where you need them most.
- Loyal, rewards and CRM:
Customers are the inevitable elements of a restaurant business. The entire consumption experience network is designed based around their needs and benefits. So, it is highly recommended for any enterprise to manage customer relationships. Large chain restaurants providing customer rewards and running loyalty programs enable the business to engage with customers and build and nurture relationships with customers. Magilhub, as a multi-functional POS is able to collect, store, process and analyse the customer data and help the restaurant by providing them with the services they prefer. Restaurants can stay in touch with all of the customers across different branches and locations by running specific targeted campaigns via WhatsApp, email, SMS or calls at times. To know more in detail about customer relationship management and how to go about it, click here (hyperlink).
- Reports and insights
The most useful and attractive feature of all is the part where Magilhub helps in curating reports and insights about the performance across different departments and guides the management to function better. Restaurant reporting provides information about the business while analytics provides insights. Magilhub provides these business analytics reports and helps enormously in determining the profitability and performance. Reports help to predict sales and stock requirements. Revenue, expenses and sales of all outlets can be monitored from a single dashboard. We offer detailed reports on everything from labour to sales to activity and cover various aspects like accounting, sales, inventory as such. Comparing the progress, setting new objectives and decision making for the large chain enterprises are thus made easier with the reports and insights feature.
This wraps up the gist of what we have within us to offer a large chain restaurant that has more needs than a regular quick service restaurant or fast-food restaurant. The requirements of a large chain restaurant from their POS support are very unique, distinctive and specific. They demand high consistency, absolute efficacy and coordination. The entire business can be monitored well through a single monitor with a right POS system like Magilhub by one’s side. The retail landscape is changing more and more rapidly, and with the kind of competition out there, you wouldn’t want your business to get left behind due to manual and outdated systems. To go beyond the large chain restaurant networks, Magilhub acts as a central restaurant management unit that accelerates the end-to-end operations of any type of restaurant scaling from quick service restaurant to full-service restaurant. Magilhub is a versatile, all-in-one restaurant management and diner experience platform that goes beyond basic POS services, offering a digital marketplace which is highly advanced, yet a very affordable restaurant POS meant for any type restaurant to expand and flourish.
To get to know us more, visit us at: http://www.magilhub.com!
MAGHIL 